How to communicate with Airbnb hosts in English?
钥匙/门卡问题 — Key/Card Problems
门卡失效、钥匙丢失或锁在房间外面时向前台求助 This scene includes 6 dialogue turns across 1 conversation path, helping you practice with 前台.
Dialogue Preview · 对话预览
Key Card Issue · 门卡/钥匙问题
basicHi, my key card isn't working. I've tried it several times but the light stays red.
你好，我的门卡不好使了。试了好几次，灯一直是红的。
💡 酒店门卡如果靠近手机放（和手机放同一个口袋），磁条容易消磁。这是最常见的门卡失效原因。
That happens sometimes — the card may have been demagnetized. Can I see your ID so I can verify your room and issue a new card?
这种情况有时会发生——卡可能消磁了。可以看一下您的证件吗？我需要核实房间信息然后重新发卡。
Here's my passport. I'm in Room 712.
这是我的护照。我住712房间。
Thank you, Mr. Zhang. Here are two new key cards. Try to keep them away from your phone — that's usually what causes them to stop working.
谢谢，张先生。这是两张新门卡。尽量不要和手机放在一起——通常就是手机导致的消磁。
Oh, that explains it — I had it in the same pocket as my phone. Thank you for the tip.
哦，难怪——我和手机放在同一个口袋里了。谢谢提醒。
No problem! If it happens again, just come down and we'll replace it right away. There's no charge for replacement cards.
没关系！如果再出现这种情况，直接下来找我们就好，马上给您换。换卡不收费的。
Key Phrases · 关键短语
demagnetized
消磁
verify your room
核实房间信息
issue a new card
重新发卡
keep them away from your phone
不要和手机放在一起
stop working
失效
replace it right away
马上更换
no charge
不收费
Cultural Notes · 文化注释
- •酒店门卡如果靠近手机放（和手机放同一个口袋），磁条容易消磁。这是最常见的门卡失效原因。
How to practice this scene · 如何练习
Listen · 听一遍
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Repeat · 逐句跟读
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Role-play · 角色扮演
Practice as the traveler while listening to the other speaker.
FAQ · 常见问题
What do you say when "key/card problems" in English?
What will staff/locals say to you during "key/card problems"?
How many English phrases are in this "Key/Card Problems" scene?
Are there cultural tips for "key/card problems" in English-speaking countries?
Related Accommodation Scenes · 相关场景
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