How to communicate with Airbnb hosts in English?
预订取消 — Cancellation
因行程变化需要取消酒店或住宿预订，了解取消政策和退款 This scene includes 8 dialogue turns across 1 conversation path, helping you practice with 前台/客服.
Dialogue Preview · 对话预览
Cancel Reservation · 取消预订
basicHi, I need to cancel my reservation. My plans have changed and I won't be able to make it.
你好，我需要取消预订。我的计划变了，来不了了。
I'm sorry to hear that. Could I have your reservation number or the name it's booked under?
很遗憾听到这个消息。可以告诉我您的预订号或预订人姓名吗？
The reservation is under Zhang Wei. The confirmation number is HT-229845.
预订人是Zhang Wei。确认号是HT-229845。
I found it — a three-night stay starting April 5th. Now, your booking was made with a flexible rate, so you can cancel free of charge up to 48 hours before check-in.
找到了——4月5日起住三晚。您的预订是灵活价格，入住前48小时以上免费取消。
Great, my check-in date is still more than a week away. So I should get a full refund, right?
好的，离入住还有一个多星期。那应该可以全额退款吧？
💡 取消政策（cancellation policy）因预订类型而异。non-refundable rate（不可退价格）通常更便宜但不能取消退款。预订时要注意这一点。
That's correct. You'll receive a full refund to your original payment method within 5 to 10 business days.
没错。全额退款将在5到10个工作日内退回到您的原支付方式。
Will I receive a cancellation confirmation by email?
会收到取消确认的邮件吗？
Yes, I'll send you a cancellation confirmation email right now. Please save it for your records. Your cancellation reference number is CX-884201.
会的，我现在就给您发取消确认邮件。请保存好留档。您的取消参考号是CX-884201。
Key Phrases · 关键短语
reservation number
预订号
name it's booked under
预订人姓名
flexible rate
灵活价格
cancel free of charge
免费取消
48 hours before check-in
入住前48小时
full refund
全额退款
original payment method
原支付方式
business days
工作日
cancellation confirmation
取消确认
for your records
留档
cancellation reference number
取消参考号
Cultural Notes · 文化注释
- •取消政策（cancellation policy）因预订类型而异。non-refundable rate（不可退价格）通常更便宜但不能取消退款。预订时要注意这一点。
How to practice this scene · 如何练习
Listen · 听一遍
Play the full dialogue to understand the context and flow.
Repeat · 逐句跟读
Mimic pronunciation, intonation, and rhythm phrase by phrase.
Role-play · 角色扮演
Practice as the traveler while listening to the other speaker.
FAQ · 常见问题
What do you say when "cancellation" in English?
What will staff/locals say to you during "cancellation"?
How many English phrases are in this "Cancellation" scene?
Are there cultural tips for "cancellation" in English-speaking countries?
Related Accommodation Scenes · 相关场景
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